Women have often been advised to be assertive at work, but recent findings suggest a different approach. Alison Fragale sheds light on this new perspective.
“Don’t you think this is the best option…”
“Perhaps if we took this route, the client might be more satisfied…”
“I’m somewhat worried that our figures aren’t where we’d like them to be…”
These statements exemplify what is often labeled as “weak” language, which many of us frequently use at work. Traditionally, we’ve been told to eliminate such phrases to gain respect, earn promotions, or ensure our ideas are acknowledged in male-dominated spaces. However, new research challenges this longstanding notion. A study published in a psychology journal revealed that women who utilized scripts featuring softer language were actually more likely to receive raises. The researchers found that by recognizing their boss’s authority and steering clear of arrogance, women appeared more approachable and open to negotiation.
Alison Fragale, an award-winning psychologist specializing in the impact of gentle speech, discusses how we can harness language effectively to elevate our professional presence. She emphasizes that respect towards individuals hinges on two key beliefs: the first being that they are competent—smart, diligent, and capable of achieving results. The second belief is rooted in their willingness to help others with their skills rather than solely focusing on their own interests.
LISTEN: Master Your Negotiation Skills
We also explore alternative ways to establish authority for those who may not feel comfortable changing their speech patterns. Fragale notes that factors such as educational credentials, the manner of responding in meetings, and one’s job title are essential tools. Recognizing and employing the strategies that resonate with you is crucial for professional advancement.
In our Mailbag segment, we answer a listener's question about whether to tap into stock investments due to job loss from the strike. We also address a father's concerns regarding college funding for his four children. For this week's financial tip, we discuss the pros and cons of refinancing student loans (stay calm!).
